1. How do I amend my membership or regular direct debit donation?
  2. How do I cancel my membership or regular direct debit donation?
  3. Do you offer refunds for donations?
  4. Do you offer refunds for items purchased from the Gifts Against Cruel Sports shop?

1. How do I amend my membership or regular direct debit donation?

If you currently have a membership or regular direct debit to the League, you can easily amend the amount of your donation by contacting us using one of the methods listed below:

  • Call 01483 524 250 (lines open Monday to Friday 9am to 5pm)
  • Email us at [email protected]
  • Write to us at League Against Cruel Sports, New Sparling House, Holloway Hill, Godalming, Surrey GU7 1QZ

Please provide us with your name, postcode, supporter reference number and the amount you would like your direct debit to be amended to.

We aim to process all amend requests within three working days of receipt.

To amend your regular standing order, you will need to contact your paying bank to alter the amount of your donation. Please remember to inform us of the change.

The League Against Cruel Sports is funded directly through you, the public, and every single penny helps us to defend animals persecuted in the name of so-called sport. Thank you.


2. How do I cancel my membership or regular direct debit donation?

If you currently have a membership or regular direct debit to the League, you can cancel your regular donation by contacting us using one of the methods listed below:

  • Call 01483 524 250 (lines open Monday to Friday 9am to 5pm).
  • Email us at [email protected]
  • Write to us at League Against Cruel Sports, New Sparling House, Holloway Hill, Godalming, Surrey GU7 1QZ

Please provide us with your name, postcode and supporter reference number as this will enable us to correctly identify your payment record.

To cancel your regular standing order, you will need to contact your paying bank.

We aim to process all cancellation requests within three working days but in the event the League is unable to cancel the direct debit on your behalf, we will advise you so you can contact your bank directly. Please be aware that the League debits all regular donations on the 14th and 28th of each month and if you do not instruct your bank to cancel your direct debit up to three working days beforehand, another debit may occur.

We really value your support and if you would like to inform us of the reason for your cancellation, we would be grateful to hear from you by using any of the methods listed above. Thank you for your support so far, you have made a real contribution to the fight to end hunting, shooting and canine cruelty. We look forward to welcoming you back in the future.


3. Do you offer refunds for donations?

If you have made a donation to the League but wish to retract your gift, we would be very grateful to understand why. You can contact us by using one of the following methods:

  • Call 01483 524 250 (lines open Monday to Friday 9am to 5pm)
  • Email us at [email protected]
  • Write to us at League Against Cruel Sports, New Sparling House, Holloway Hill, Godalming, Surrey GU7 1QZ

For all refund requests, we ask you to contact your bank directly.


4. Do you offer refunds for items purchased from the Gifts Against Cruel Sports shop?

We hope you are pleased with your gift purchases. However, where an item is found to be faulty, misdescribed or not fit for purpose, please return with proof of purchase to the League Head Office:

League Against Cruel Sports
New Sparling House
Holloway Hill
Godalming
Surrey
GU7 1QZ

When you send back the items please:

  • Package the items securely
  • Add a note stating your reason for return. Please indicate whether you would like a refund, replacement or an alternative gift.
  • Obtain a free proof of postage certificate from the Post Office for your records.

Refunds will be processed within 5-7 working days of receipt. Returns only apply within 28 working days of receipt. We are only able to refund or replace damaged or faulty items, we are not able to refund for change of mind.

All items purchased from the Gifts Against Cruel Sports range help our mission to end hunting, shooting and canine cruelty. Thank you for your support.